Automotive Dealerships

Helpdesk and Technology Support

STP DealershipsHelp Desk

Our fully staffed help desk is highly trained and experienced in not only resolving issues in a technical environment, but also in preventing them from ever occurring. STP Ventures provides a managed Help Desk solution that will proactively monitor your IT environment and take steps to keep your environment in good working order. Reports will be generated every month highlighting the key points and status of your environment, allowing the client to stay informed and involved.

  • Server Management
  • Email Hosting & Administration
  • Virus & Malware Protection
  • Wired & Wireless Network Implementation
  • Website Filtering & Reporting
  • Firewall Installation & Management

Our Support Team has extensive experience in the automotive industry, and is highly skilled in all aspects of the automotive environment. With our support services, we can ensure the highest level of up-time and performance from your IT environment, allowing our clients to focus on their core business, selling cars.

 

Remote Browser Support

Our Support Team utilizes Log Me In Rescue for remote support. This is a browser based remote controller that allows us take control of any machine, anywhere at any ti me with permission from the user. The process of connecting remotely takes less than 30 seconds. This technology allows our Support Team the same capability on the computer as if they were standing in front of it. Less than 1 minute from the time an issue is reported by your employees, we can be logged into the machine and working to resolve the issue.